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Frequently asked questions

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Not sure about our programme? Here are some of the queries and questions that are sometimes raised.

  • Resilience is just a euphemism for working harder. 
    The programme aims to provide you with techniques which you can use when you are feeling overloaded – to ensure that you work within your limits and are able to identify and do something positive about the situation when the balance is tipped.  Being resilient is not about being able to withstand increasing amounts of pressure, and we would not be doing an effective job of teaching it if this was our goal.
  • I've been on this sort of course before but the changes didn't last  
    We recognise that once the programme is finished, there is a need to maintain some level of continuity so that the momentum and learning is not lost. This is why we keep you informed in the weeks that follow - with a variety of information and articles to support and reinforce your learning. 
  • I don’t see how this programme is relevant to me.  
    You might find that parts of it are more relevant to you than others.  Similarly, you might find some topics particularly interesting.  We ask only that you approach the programme and the material with an open mind. If something doesn’t feel right for you then you are under no obligation to apply it to yourself or your work. If nothing at all resonates with you then of course that's fine - however you may wish to share our details with a friend or colleague who is currently experiencing stress and pressure in their lives.  
  • I’m not stressed.  
    Not everyone who attends the programme feels under pressure at this moment.   Our hope is to give you some tools and techniques which you could utilise in the future, should you start to experience the effects of stress. The programme is designed to help you identify stress in others also, so that you are better equipped to be able to support your colleagues and direct reports who might be experiencing problems in either their personal or professional lives.
  • This is all psychobabble and nonsense. 
    The Resilience Programme covers a lot of material which might be fascinating to some, but off putting to others.  Our programme has its foundations in science, particularly in relation to the biology of stress. 
  • If I start talking about my problems, I’m worried I will lose control. 
    At no stage during the programme will you be asked to talk about anything in your work and personal life that you are not comfortable with.  You can use the one on one coaching sessions to further address any concerns you might have.  In the event that an issue does arise for you which you would like to look at further, you can always contact one of the facilitators to decide on an way forward which feels right for you. 
  • People should get on with their work and not bring their problems. 
    Some people find it helps them to be work when they are experiencing problems in their personal life, because they can focus on something else for a while.  Others find it harder to do this for a variety of reasons.  Part of The Resilience Programme focuses on understanding individual differences and motivations.
  • I hate speaking in front of groups. 
    We want you to be able to relax and enjoy the workshop, and you will certainly not be expected to speak in front of the group if this is something you don’t want to do.  We will ask you to discuss your aims for the day at the start of the workshop, and there are some role plays arranged which involve speaking in small groups (of 2 or 3).   If you have specific concerns about any of the above, then please speak to your coach before the workshop takes place.
  • I don’t like the idea of having to talk about my personal life in the workshop. 
    The workshop focuses on resilience and how it relates to you, and so you will not be asked at any stage to share details of your personal life with the group.  If at some point you would like to share an experience or example which you feel is relevant to the discussion, then this is fine.  It is however, entirely up to you.
  • I’m worried that you will be able to tell what I’m thinking. 
    The ability to tell what people are thinking is a skill which would make our jobs as coaches much easier!  The reality is that we can only work with the topics you discuss with us.  Through our experience, we have learned to identify when individuals might not want to share something which is particularly painful.  Our job is to respect that, rather than to try and persuade our clients to admit to something which they are not ready to share.
  • I’m concerned that the issues I raise in the workshop will be brought up in other workshops you run.  We understand that building a trusting relationship where you share your thoughts, concerns and issues can take time, however we would like to assure you that the material discussed is entirely confidential. At the beginning of each workshop we gain commitment from the group that nothing discussed on the day will be shared outside of the room. We take the issue of confidentiality very seriously, as it is integral to the success of the work that we do.
  • I’m worried that I will say something in the workshop and you will judge me. 
    We are all ‘human’ as well as coaches, teachers, parents, and employees.  As coaches, we have similar thought processes to everyone else, however our work requires us to identify these thought process and work with them in a positive way.  We are not looking to judge you and the things you say.  Instead, we would like to understand more about you and the issues you face within your life so that we can better support you.
  • I’ve seen a Counsellor / Psychotherapist / Coach before and it made me worse / I had a bad experience. 
    It is unfortunate that occasionally people do have bad experiences with those in the counselling / coaching / psychotherapy fields, in much the same way that they might in other industries.  Having a bad experience with someone who is paid to support you can feel all the more upsetting.  If you have experienced an issue in the past and it is causing you concern in relation to the programme then we would encourage you to discuss this with us.